假定你是李華,你收到自己從某境外網(wǎng)站訂購(gòu)的一套Harry Potter系列叢書。但你發(fā)現(xiàn)收到的`書籍存在一些問題。請(qǐng)寫一封投訴信給該網(wǎng)站，要求對(duì)方道歉并做相應(yīng)補(bǔ)償。

注意：

1.詞數(shù):100左右；

2.開頭和結(jié)尾已經(jīng)給出，不計(jì)人總詞數(shù)；
3.可適當(dāng)增加細(xì)節(jié)，以使行文連貫。

Dear Sir or Madam，

I'm one of your customers. I’m writing to complain about your bad service.

Looking forward to your reply as soon as possible.

Yours sincerely，

Li Hua
參考范文
One Possible Version
Dear Sir/Madam,
I’m one of your customers, I’m writing to complain about your bad service. I placed an order for a set of Harry Potter Series on your website two weeks ago, but I didn’t receive them until yesterday. And much to my disappointment, the books were so poorly packed up that the cover of one book was torn. To make matters worse, it is not a complete set as I found one book missing.
Therefore, I require that you should apologize to me for your mistake and make up for the loss in time. I trust you will take my complaints seriously and improve your service. Thank you for your time and kind consideration.
Looking forward to your reply as soon as possible.
Yours sincerely,
Li Hua